Current high demand may result in out of stock or cancelled items, in addition to 1-2 week shipping delays.
We’re working to improve this and appreciate your patience. Want it sooner? Find a store near you.

Return Policy

RETURNS

To process a return of your purchase, contact us at (866) 416-9216 (select option 1 for order support), Monday through Friday, 9am to 5:30pm EST or CustomerService@NaturalVitality.com and a member of the Natural Vitality Consumer Care team will be happy to assist you.

EXCHANGES

We do not process product exchanges. However, we can process a return of your purchase. Then, you can then purchase a new product of your choice from NaturalVitality.com. To process a return of your purchase, contact us at (866) 416-9216 (select option 1 for order support), Monday through Friday, 9am to 5:30pm EST or CustomerService@NaturalVitality.com and a member of the Natural Vitality Consumer Care team will be happy to assist you.